VoIP (Voice Over Internet Protocol) is a very interesting system that takes advantage of the internet in order to offer phone communication. It has various advantages over the traditional phone line and as the online world evolves at a really fast pace, this technology is something that you want to consider when trying to market your B2B services. In order to highlight why, here are some advantages you should always remember.
Reducing overhead is something that is really important for almost all firms out there. VoIP is tremendous because of the fact that it will drastically cut down on international calls. You no longer need to deal with a regular long distance rate when you use a VoIP phone and the entire communication becomes more efficient as you deal with offshore manufacturers or outsourced workers. Even when we talk about local calls money can be saved as you just have to pay the internet charge.
VoIP has huge portability. When you install a high quality broadband internet connection, the VoIP telephone can be accessed, no matter where you are in the world. As an example, if you are inside a café and you have a laptop, put on your headset so you can talk with clients, business partners or customers. The cell phone number is not necessary. Your regular business number can be used from any computer connected to the internet.
Extra Available Features
As compared to the regular phone, VoIP brings in extra options that allow you to better control business communications. This includes:
- Call waiting
- Caller ID – Name included
- Auto attendant
- Call blocking
- 3-way calling
You even have access to some systems that will transcribe your voice mails right into emails. That helps you to quickly find important data like numbers and names. A lot of customization is offered by the VoIP provider so you should choose something that offers exactly what you need.
When you often find yourself networking with other business managers, VoIP stands out as being perfect for your conferences. It is something that is really efficient as it will use packet switching. This means that data travels through the Internet, thus making everything faster. The call quality will be better and the connection will not drop as with regular outdated technology. Conferencing tools that are connected with VoIP allow you to easily achieve a better organization due to the fact that participant status can be checked, individuals can be muted and so much more.
This is the one thing that you are mostly interested in but it is also something that is not taken into account by many business managers. With a regular phone line, you can end up with people calling you at the same time. This is not great since you cannot know what phone is important. When you use VoIP, you will see who wants to get in touch and you can prioritize those that are important.
Remember that these are just some of the advantages that can be mentioned. VoIP is really useful for businesses. It is a system that has to be considered.